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Support

If you encounter any issues while using the tool, or have any questions about the documentation, please feel free to reach out through the following methods:

For Superhive users

  1. Log in to your user account.
  2. On the AnimLib product page, click Contact the creator on the right side.

  3. Please provide as much complete and detailed information as possible, such as:

    • Steps to reproduce the issue.
    • Screenshots of the expected result vs. the actual result.
    • Recording a video of the operation process would be very helpful.
    • If possible, please also consider providing the .blend file, which will help with problem analysis and resolution.

For Gumroad users

  1. Please send an email to hi.limenfish@gmail.com using the same email address you used for the purchase.
  2. Include your invoice or receipt information in the email.
  3. Please provide as much complete and detailed information as possible, such as:
    • Steps to reproduce the issue.
    • Screenshots of the expected result vs. the actual result.
    • Recording a video of the operation process would be very helpful.
    • If possible, please also consider providing the .blend file, which will help with problem analysis and resolution.


Thank you!